Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
4 years ago1Password not working
My 1password has been out for the last 5 days. Can not get any reply to several emails.
The problem is as follows: When I click on the icon to open it I get the following message:
Somethin...
AliH1P
1Password Team
4 years agoHey @Jasma42, I'm sorry to hear you've ran into an issue with 1Password for Windows. To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+windows@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/128495/1password-not-working#latest
- Your forum username:
Jasma42
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.
In the meantime, if you need to access your passwords you should be able to do so by logging into 1Password.com.
Thanks!
Ali