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Forum Discussion
1Password refusing connection from Chrome Extension
Hello! I'm having this issue on only 1 of my PCs, and it does not occur on another PC with the same configuration (Same Chrome version, same 1Password desktop app version, same extension version). Th...
ag_chantelle
1Password Team
1Password Team@gadgetboyj
Since you've already attempted all of the basic troubleshooting steps, I'd like to ask you to grab some diagnostics and logs from your PC for us:
- A console log from your browser: https://support.1password.com/cs/extension-console-log/
- A diagnostics report from 1Password for Windows: https://support.1password.com/diagnostics/
Send both the log and diagnostics to us at support+x@1password.com with a link to our current discussion. Someone from our team will have a look and let you know what we find.
