Forum Discussion

oilburner's avatar
oilburner
New Contributor
9 months ago

1Password Safari behaving weirdly

Hi all, I'm a longtime user of 1P and am getting some weird behavior in the last day or so. In Safari I'm unable to autofill from the 1P Safari extension. It is open, it shows the correct login in...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
9 months ago

Hello, oilburner. Thank you for reaching out. I'm sorry about the problem you encountered with 1Password for Safari.

So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/149429
  • Your forum username: oilburner
  • A diagnostics report from the 1Password desktop app and the 1Password extension:
  • First, please recreate the issue you are experiencing.
  • Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> https://support.1password.com/diagnostics/
  • Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon