Forum Discussion
Chrome extension requires login now?
Hey mdvzo,
I'm sorry for the trouble you are having with 1Password in Safari. I think it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Hello @jerseyshawn! 👋
I'm sorry to hear that you're having trouble with 1Password 8, we're definitely interested in learning more about the issues that you're running into so that we can address them and make 1Password 8 even better in the future. The performance and focus issues definitely don't sound right and I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/133892/1password-8-please-do-better#latest
- Your forum username:
jerseyshawn
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!