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Forum Discussion
gordon3834
3 years agoNew Contributor
1Password Safari Extension breaks date selection on Google Flights
Go to https://www.google.com/flights in Safari with the 1Password extension enabled. Try to click on the calendar icon or in the date picker window. With the 1Password extension enabled, focus shifts out of the date window after a second and it's not possible to bring up the date picker. Disable the 1Password extension and reload the page, and clicking the calendar icon or anywhere in the date field brings up the date selector.
This only happens in Safari. Google Flights works fine in Chrome/Edge/Firefox with or without the 1Password extension enabled.
1Password Version: 8.9.8
Extension Version: 2.4.1 (20226)
OS Version: 13.0 (22A380)
Browser:_ Safari
18 Replies
- LabutinNew Contributor
The ID is: [#GNE-42499-223]
- Former Member
Hi Labutin, you can email us the video at mailto:support+forum@1password.com.
In your email, please also include:
- A screenshot of your Safari > Preferences > Extensions window
- A link to this thread: https://1password.community/discussion/134992/1password-safari-extension-breaks-date-selection-on-google-flights#latest
- Your forum username: Labutin
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
- LabutinNew Contributor
Where can I upload the video so that you can play it?
- LabutinNew Contributor
Unfortunately, the log is empty. Nothing appeared in the log when I tried to select a date on Google Flight website.
To be sure that the log works, I tried to fill password on a different site using 1passwpd and I saw the logs.Can't reproduce the issue in Firefox and Chrome. But it is still reproducible in Safari :(
- Former Member
Hi Labutin
Thanks for taking the time to re-create that 🙂 - Due to our security policy, unfortunately I'm unable to open the link and view the video.
I've tried to recreate as well, but am unable to, same as Tommy. However, it sounds like you are able to recreate that reliably. Could you recreate again, and then save a console log for 1Password for Safari using these steps?
- A console log from 1Password in the browser -> https://support.1password.com/cs/extension-console-log/#safari
Attach the log to an email message addressed to
support+forum@1password.com.
With your email please include:- A link to this thread: https://1password.community/discussion/134992/1password-safari-extension-breaks-date-selection-on-google-flights#latest
- Your forum username:
LabutinYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.
Regarding the beta, due to some limitations with Safari specifically, we are unable to release a beta build of the 1Password for Safari extension. If the issue doesn't happen in Chrome/Edge/Firefox, that would point to an issue specific to Safari. Once I'm able to take a peek at the console log, hopefully there's something coming up that might indicate what's going wrong.
Thanks very much!
- LabutinNew Contributor
I have recorded the video:
https://monosnap.com/file/sMGMWBQmxvFpbeZXJAQzCC2VlNmNULMacOS: 13.0.1
I am ok to try the beta. How can I do it? - 1P_Tommy
Moderator
I am not able to reproduce this using Safari and 2.4.1 of 1Password for Safari.
The only two differences I see is that I am using 13.0.1 and I. use our nightly. If you update to 13.0.1 does this help? Are you ok with trying our beta? It might also be an interaction of some sort between us and another extension. Please disable any other extensions you may have and try again after enabling just 1Password.
- LabutinNew Contributor
I have the same issue!