Forum Discussion

gordon3834's avatar
gordon3834
New Contributor
3 years ago

1Password Safari Extension breaks date selection on Google Flights

Go to https://www.google.com/flights in Safari with the 1Password extension enabled. Try to click on the calendar icon or in the date picker window. With the 1Password extension enabled, focus shifts out of the date window after a second and it's not possible to bring up the date picker. Disable the 1Password extension and reload the page, and clicking the calendar icon or anywhere in the date field brings up the date selector.

This only happens in Safari. Google Flights works fine in Chrome/Edge/Firefox with or without the 1Password extension enabled.


1Password Version: 8.9.8
Extension Version: 2.4.1 (20226)
OS Version: 13.0 (22A380)
Browser:_ Safari

18 Replies

  • Former Member's avatar
    Former Member

    Hi Labutin, you can email us the video at mailto:support+forum@1password.com.

    In your email, please also include:

    • A screenshot of your Safari > Preferences > Extensions window
    • A link to this thread: https://1password.community/discussion/134992/1password-safari-extension-breaks-date-selection-on-google-flights#latest
    • Your forum username: Labutin

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

  • Labutin's avatar
    Labutin
    New Contributor

    Where can I upload the video so that you can play it?

  • Labutin's avatar
    Labutin
    New Contributor

    Unfortunately, the log is empty. Nothing appeared in the log when I tried to select a date on Google Flight website.
    To be sure that the log works, I tried to fill password on a different site using 1passwpd and I saw the logs.

    Can't reproduce the issue in Firefox and Chrome. But it is still reproducible in Safari :(

  • Former Member's avatar
    Former Member

    Hi Labutin

    Thanks for taking the time to re-create that 🙂 - Due to our security policy, unfortunately I'm unable to open the link and view the video.

    I've tried to recreate as well, but am unable to, same as Tommy. However, it sounds like you are able to recreate that reliably. Could you recreate again, and then save a console log for 1Password for Safari using these steps?

    • A console log from 1Password in the browser -> https://support.1password.com/cs/extension-console-log/#safari

    Attach the log to an email message addressed to support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/134992/1password-safari-extension-breaks-date-selection-on-google-flights#latest
    • Your forum username: Labutin You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

    Regarding the beta, due to some limitations with Safari specifically, we are unable to release a beta build of the 1Password for Safari extension. If the issue doesn't happen in Chrome/Edge/Firefox, that would point to an issue specific to Safari. Once I'm able to take a peek at the console log, hopefully there's something coming up that might indicate what's going wrong.

    Thanks very much!

  • Labutin's avatar
    Labutin
    New Contributor

    I have recorded the video:
    https://monosnap.com/file/sMGMWBQmxvFpbeZXJAQzCC2VlNmNUL

    MacOS: 13.0.1
    I am ok to try the beta. How can I do it?

  • gordon3834 Labutin

    I am not able to reproduce this using Safari and 2.4.1 of 1Password for Safari.

    gordon3834

    The only two differences I see is that I am using 13.0.1 and I. use our nightly. If you update to 13.0.1 does this help? Are you ok with trying our beta? It might also be an interaction of some sort between us and another extension. Please disable any other extensions you may have and try again after enabling just 1Password.