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Former Member
3 years ago1Password, Safari on IOS, & JumpCloud
I have a strange behavior that has been going on for some time now and I am not quite sure what to make of it or how to troubleshoot any further. My company uses JumpCloud as our IDP/SSO provider so...
Former Member
3 years agoHi Dave-
Thanks for your response. To answer your questions...
- I am not able to determine what the characters are. They are hidden since they were entered in a password field and there is no way for me to copy and paste them. I can just count the amount of characters and see that it's more than what my password is. I can also see how it's a little shorter when the autofill works correctly. Actually I just went and analyzed all of the passwords stored for this site, and only one of them has the exact length that is being autofilled - the very first one that 1Password is recommending in the list.
- I just tried this and it resolved the issue.
- I do not encounter it when using the extension.
So, it seems like the rendering between 1Password and IOS for JumpCloud is simply inserting the password of the first recommended site in the list.
After this I attempted to replicate the issue on different sites that I have multiple logins for (Google & Microsoft) and couldn't replicate the same behavior so I am not sure what to think exactly.
Microsoft showed some truly bizarre behavior, that regardless of which email address I entered, it would log me into the account of whichever password I chose next.
Might be worth having your QA engineers see if they can replicate this behavior on other sites - where the extension is filling in the first recommendation instead of the selected one from the list. But I think this back and forth at least has given me suitable workarounds for the moment.