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Forum Discussion
ks1p
2 years agoNew Contributor
1Password Search doesn't find an item but I am able to access it via the vault's event history
Hello,
My company and I are long-time 1Password users, and I recently encountered a very strange issue I had never faced before.
I saved a login item a few days ago in a shared vault, but when...
ks1p
2 years agoNew Contributor
I can't remember if I used the desktop app or else when I brought up the creds in 1P, but I even bookmarked it, lol, and so that works too, via that, so I don't have to search for it in the event log anymore. The vault I'm speaking about has a lot of entries, but most of them, including the one I'm talking about, are rather small, just login credentials. So it's likely not about the size. Although I mentioned fairly large vault but I'm talking about a few hundred entries and very very few have any attachments. This one didn't have, just a username, a password, an OTP, a URL and a description.
I did some testing and ended up creating a new login item by simply manually copying all info from the unfindable entry, then deleted the problematic one. I can see the new item immediately with all versions of 1Password.
I don't know what this was but let's hope it won't happen again, or even if it happens we can notice it in time, and not like during a major incident or something.