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Forum Discussion
1Password Search doesn't find an item but I am able to access it via the vault's event history
Hello,
My company and I are long-time 1Password users, and I recently encountered a very strange issue I had never faced before.
I saved a login item a few days ago in a shared vault, but when...
1P_Dave
Moderator
ModeratorThank you for those additional details. If you're willing, the team would like to dig into this further to determine what might have happened. If you restore the deleted affected item then can you still reproduce the issue where you don't see the item in both the 1Password app and the browser extension?
If you can still reproduce the issue then please send an email to support+forum@1Password.com with a link to this thread. Use the email address associated with the 1Password account that you're using. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and request some more information from your end via email.
-Dave
