Forum Discussion

New Contributor

3 months ago

1Password SSO Rollout Errors

I have rolled SSO in my organization but some of the users are receiving errors when trying to login I have tried everything to get them past this error. They can login to webapp but the ...

browser extension

macos

1P_Dave

Moderator

3 months ago

Hello tyfoadc! 👋

I'm sorry that some of your users are unable to unlock the 1Password for Mac app using SSO.
I'd like to ask you to create a diagnostics report from an affected user's Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/1password-sso-rollout-errors/151693
Your forum username: Tyfoadc

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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I have rolled SSO in my organization but some of the users are receiving errors when trying to login

I have tried everything to get them past this error. They can login to webapp but the extension and desktop app display this error

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Hello tyfoadc! 👋

A link to this thread: https://www.1password.community/discussions/1password/1password-sso-rollout-errors/151693
Your forum username: Tyfoadc

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

","body@stringLength":"1112","rawBody":"

Hello ! 👋

A link to this thread: https://www.1password.community/discussions/1password/1password-sso-rollout-errors/151693
Your forum username: Tyfoadc

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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