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Former Member
3 years ago1PASSWORD started crashing immediately upon updating to new version today.
This is super annoying.
1PASSWORD for Windows started crashing immediately upon updating to new version today. I receive the following pop-up window constantly, and when I close it, the 1PASSWORD ...
ag_mike_d
1Password Team
3 years agoHello @xelag,
Thanks for getting back to us. These types of issues are more common when new updates and versions of 1Password are released. Due to nature of 1Password, as Gem suggested, it's typically security software that causes these types of issues, but normally improve as more users update.
Aside from Safe Mode, having your local IT team configure the security software on your device to exclude 1Password in it's scans, should also help here. If they are able to do so for you, the 1Password directory can be found here - %localappdata%\1Password and the 1Password.exe is here: %localappdata%\1Password\App\8.
I hope this information helps, but if you have any other questions or concerns, please let us know!