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kon_jelly
New Contributor
7 months ago
Solved

1Password Stops working in Safari

This has been happening for a few months now. I thought it was fixed with the recent update to the Safari extension, but alas it was not. Here is the issue: Seemingly at random intervals, the Safa...
browser extension
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Thank you for sharing the result of your discussion with our support team with the community. This is indeed a known issue that our team still has open to get fixed in the future. 

    For the time being, avoiding the use of pinned tabs in Safari will allow anyone affected to workaround the issue. 

    -Dave

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Stops working in Safari","id":"message:40873","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:16369"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:40873"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:40873"},"body@stripHtml({\"truncateLength\":200})":" This has been happening for a few months now. I thought it was fixed with the recent update to the Safari extension, but alas it was not. Here is the issue: \n\n Seemingly at random intervals, the Safa...","body@stringLength":"2178","rawBody":"

This has been happening for a few months now. I thought it was fixed with the recent update to the Safari extension, but alas it was not. Here is the issue:

\n\n

Seemingly at random intervals, the Safari extension stops filling in usernames and passwords. The correct login appears as selectable but clicking on it does nothing. If I try hitting the extension button in the toolbar the current website doesn't show as suggested, and if I search for it still won't autofill. Here's an example of what I mean (I removed the actual login information but you get the gist):

\n\n

\n\n

\n\n

The only way to fix it is to shut the 1Password app down completely, and it will work for a bit. There's no pattern I can find to how long it will work for, but I have to do this dance multiple times per day on every machine I am using.

\n\n

The Safari extension shows that it is connected to the Desktop app as well:
\n

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.54 (81054013)
\nExtension Version: 8.10.52.25 81052025
\nOS Version: macOS 15.2
\nBrowser: Safari

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Thank you for sharing the result of your discussion with our support team with the community. This is indeed a known issue that our team still has open to get fixed in the future. 

\n

For the time being, avoiding the use of pinned tabs in Safari will allow anyone affected to workaround the issue. 

\n

-Dave

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