Forum Discussion
XIII
4 years agoSuper Contributor
1Password taking over active Apps after (1Password) login timeout
Today 1Password took over the entire screen multiple times, prompting me to type my master password because a 10 minute timeout expired, even though I was not using any 1Password functionality at tha...
1P_Ben
1Password Team
4 years agoThe next time this happens can you please note the time and then send us a diagnostic report? I'm hoping something in the report will let us know what happened at the noted time.
- Open 1Password > Preferences > Advanced and select Send Diagnostics
- Attach the diagnostics file from your downloads folder to an email message addressed to
support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/125206/1password-taking-over-active-apps-after-1password-login-timeout
- Your forum username:
XIII
- The time you noted the problem occurred
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben