1Password v8 is a Mistake

First things first: I'm a developer by trade, and I can see the technical benefits of a lot of the decisions here - and 100% empathise with the 1Password team when it comes to that horrendous sinking feeling of "your baby" not landing well with users. The tone on here leaves a lot to be desired too. Whatever happens, you folks have built an incredible product over the past years and deserve a lot of respect for that, and I'm sure your heart is in the right place.

That said, make no mistake, as someone who uses Macs specifically for the consistent UI and UX, the decision to rebuild a beloved "mac-assed" (copyright John Gruber) app using web frontend technologies is very disappointing to me as well. Unlike others on here, I don't care about the performance implications of Electron to be honest, my Mac is plenty fast enough and unused RAM is wasted RAM. But: I expect an app to follow platform UX guidelines rather than aiming for consistency across platforms.

I'm particularly irritated by the fact that if you squint hard enough, it almost looks like a native app - but it certainly doesn't act like one. That's actually worse than an app that's unapologetically cross-platform (c.f. VS Code), because you keep expecting it to act like a regular Mac app but keep encountering paper cuts. The scrolling feels different, resizing the window feels laggy, it doesn't respect my system accent colour (except in text boxes), keyboard navigation works differently, modal dialogs feel wrong, the list goes on.

None of these things is the end of the world as we know it, and I'll probably reluctantly continue to use 1Password, but I certainly won't be feeling that warm and fuzzy feeling of using a product that embraces the Mac. And that is sad :( I hope one day you'll be able to use your brilliant Rust backend to power a native Mac frontend and put that smile back on my face!