1Password v8 is a Mistake

Add me to the lost list of long-time advocates who is very concerned. Willing to see this through beta (you really should have announced as alpha, to set the expectation that it was early and things/decisions could change) but while glad the senior team is involved in the public discussion, not thrilled with the tone so far. You'll win, the company will survive, but is it worth crushing all this goodwill?

I hope you guys really listen and think hard before committing just because you made decisions last year. Change is fine. Hard change is fine. Pissing people off is even fine. Ruining a great product isn't.

I can kinda see where you're trying to go with some of these 1P8 design changes, but also share the concerns about Electron. 1P has been such a shining example of a native application, it's hard to see that compromised on. It's definitely more an alpha, and I had to go back to 7.

I am jus't a regular user. Retired from IT years ago but still house "IT expert". I am never going to this V8 version and think that some "re-rethinking" is in order. You are selling trust, security and rock solid reliability. This will be gone in V8 on our 3 Macs (and I guess on our iPads and iPhones as well. I won't even try to put my nice old wife through a couple of years with bugs and things being different than she is used to. So I will start looking for a replacement for 1Password. One which works so I don't hAt leastave to cope with both someting new and something filled with bugs. For no good reason. - At least give us with 1Password 7 on our Macs a chance to stay on version 7. You can call it "Classic Subscription". That sounds nice enough.

roustem : You said "But I am still sad that after so many years you abandoned us without giving the new app a chance."
I am sure, almost everyone who gave here in "Early Access" his/her opinion about v8, gave already a chance - by installing it or just following the posts/comments.
I did not install it because v8 still in alpha. I just have to read some comments. I do not need to touch the hotplate just to learn that it is hot! If someone tells me not to touch the plate, then I don't touch it.
I do not like the whole development we see now, so why should I give it a chance.
I will wait with "live-testing" of v8 until the new MacOS comes out and see what the new Keychain offers. Sad, but at the moment I have the feeling that Agile does not want to offer users of v7 (Mac) another chance to stay. I read here only "whitewashing" ...

I am also disappointed by this change. Having said that I understand the reasons behind this decision and they are all based on business reasons. It is much easier to develop once and enable your software on all major platforms. Agilebits is saving money by doing this. Steve Jobs once said that a technology company that bases its decisions solely on business, is just bad.
1Password is one of the apps that Mac users have been enjoying for years. Going cross platform is definitely not easy and brings its challenges with it, but Agilebits shouldn't forget its roots..By giving up the focus from the Mac and concentrating on just the service you just drive most Mac fans away.
We do not want another Slack. We want great Mac apps and 1Password 8 is unfortunately not one of them.
Doing cross platform right is a big challenge. The only right way to do it is by developing separate apps for each platform. That costs money and time. You decided to make it easy on yourselves.
I cancelled my subscription that ends this December as I have no desire whatsoever to support your business decision.

What about AppKit made the editing slow in 7, and what about electron makes it fast? You can keep your new Rust back end and provide a Mac crafted front end experience using native APIs.

You cannot replace actual conversations with forum debates. It's great yes, but not a substitute...

Thank you for the feedback, krusnof and @gtcaz. We kind of treat these forums as our focus group as well, appreciate your suggestions!

Kudos to roustem for joining the discussion. Count me in as nervous -- I love the Mac and native Mac apps, but the 1Password team has been solid for years now. I'm holding back on judgement (but also holding back on trying 1PW8). Fingers crossed.

roustem I appreciate you then doing all this work and response. Suggestion—spend time reaching out to users via focus groups and actually talk to users. I hope you can see the amount of bad posts about 1PW8 already, that's not great as a product company if I look at it (being in product myself too)