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Forum Discussion

curling's avatar
curling
New Contributor
10 months ago

1Password will not autofill and I have to copy and paste

I have two machines - MacBook Pro and MacBook Air. On the MacBook Pro, time and time again 1Password will not fill in the fields in a website in Safari. I see a 1Password icon in the fields and the Safari browser extension is there and it opens - but it is unable to fill in the fields and I have to copy and paste.


1Password Version: 8.10.30
Extension Version: 2.22.1
OS Version: macOS Sonoma 14.4.1
Browser: Safarie Version 17.4.1

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    Hello curling, thank you for reaching out. I'm sorry to hear about the issue you're bumping into with 1Password.

    So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to support+forum@1Password.com.

    With your email please include:

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to assisting you further.

    -Evon