Forum Discussion
1P_Evon
1Password Team
11 months agoHello curling, thank you for reaching out. I'm sorry to hear about the issue you're bumping into with 1Password.
So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to support+forum@1Password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145529
- Your forum username: curling
- A diagnostics and console log:
- First, please recreate the issue you're experiencing.
- Then save a console log for 1Password in the browser using the steps here -> Save a console log for 1Password in your browser.
- Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> How to send a 1Password diagnostics report.
- Attach both files to your email.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
I look forward to assisting you further.
-Evon