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Former Member's avatar
Former Member
4 years ago

1Password8 for Windows will not install

I have downloaded the latest 1Password for Windows install yesterday (August 23rd). I try to install this on my Windows laptop. The following sequence occurs both as regular user and with "run as a...
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Former Member's avatar
Former Member
3 years ago

I have no problem sharing the LOG here, actually the problem is that the installer tries to rename a file that doesn't exist, no software is causing it.

[2023-01-23 01:19:50.518553 -03:00] INFO [op_windows_starter::transaction] op-windows-starter\src\transaction.rs:170: renaming C:\Users\erasmo.carvalho\AppData\Local\1Password\update to C:\Users\erasmo.carvalho\AppData\Local\1Password\app
[2023-01-23 01:19:50.520125 -03:00] ERROR [op_windows_starter::transaction] op-windows-starter\src\transaction.rs:54: failed to rollback rename of C:\Users\eras\AppData\Local\1Password\app to C:\Users\eras\AppData\Local\1Password\previous. Error:
The system cannot find the file specified. (os error 2)
[2023-01-23 01:19:50.575018 -03:00] ERROR [op_windows_starter::installer] op-windows-starter\src\installer.rs:169: failed to move app files. Error: Io(PermissionDenied)
[2023-01-23 01:19:51.900135 -03:00] INFO [op_windows_starter::installer] op-windows-starter\src\installer.rs:374: starting C:\Users\eras\AppData\Local\1Password\app\8\1Password.exe
[2023-01-23 01:19:51.900399 -03:00] ERROR [op_windows_starter::installer] op-windows-starter\src\installer.rs:201: Failed to start previous app. Error: O sistema não pode encontrar o caminho especificado. (os error 3)