1pux export data will be wrong or old (and uncomplete)

Hi Former Member, thanks for the reply.

I answer in the following:
- I never used the cloud for backup or other purposes.
- The settings of my apps are the default (from installation) ones
- I did see the 8th version offer of the client to upload to the cloud, but I didn’t choose that option.
- I have always used same account, same username and password since the very beginning.

The fact that my Windows app, my iPhone app and my IPad app show exactly the same data and are synchronised almost in real time make me think that the cloud isn’t the problem.

Anyway, even if one of your guesses is the right one, I see my problem as a bug of the software: how it possible that I “ask” to an app with all my (correct) data to export its data, but I get something else?!?

Do you know if it exists some kind of remote support (for example with an operator working remotely on my own pc)?

I need to solve this issue, and I am clueless.