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Forum Discussion
Solved
1PUX Export Failed: Check your internet connection and try again.
Hi, I'm trying to export in 1PUX format from all my Macs, but I always get the error: Export Failed: Check your internet connection and try again. And, yes, I did what you suggested: Click the ...
Hello sparafuoco! 👋
I'm sorry that you're running into issues when exporting your items. Earlier today our developers addressed an issue where users were unable to retrieve documents across multiple platforms and I believe that it may have caused your export to fail. Can you try to export your items again?
If that doesn't work then let me know.
-Dave
So, I created a 1Password diagnostics report from my Mac.
I have attached the diagnostics to an email message addressed to support@1password.com
With my email I have included:
- A link to this thread: https://www.1password.community/discussions/1password/1pux-export-failed-check-your-internet-connection-and-try-again-/168429
- My forum username: sparafuoco
I have received a reply with a Support ID number.
The number is: 529478
It seems to be a widespread issue...
Please, solve it for me.
cheers
--e.
