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Forum Discussion
1PW message on iPad to enter 6 digit code that never arrives
I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code?
1...
1P_Ben
1Password Team
1Password TeamHi @iainsmith
It sounds like you may've set up TOTP (time-based one-time password) authentication for your 1Password account. You can read about this here:
Turn on two-factor authentication for your 1Password account
In that case, the code you need would come from the app you set up TOTP with. Google Authenticator, Microsoft Authenticator, and Authy, are some of the popular ones. Note: this is also a function 1Password itself provides, but because you need the code in order to access 1Password we recommend not storing 1Password's TOTP code only in 1Password.
Does that ring any bells?
Ben
