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Former Member's avatar
Former Member
3 years ago

1PW message on iPad to enter 6 digit code that never arrives

I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code? 1...
ios
Former Member's avatar
Former Member
3 years ago

Thanks Ben. It looks like the issue is I have 2FA on my account and use the Authenticator app on the iPhone. I also have Authenticator installed on the iPad but I believe 1PW won’t generate a 2nd QR code for one account. In any case, I wasn’t able to generate a QR code without deleting 2FA and reinstalling on my iPhone, which then generates a QR code. I’m just going to use my iPhone
to generate the code for my iPad. Thanks again.

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message on iPad to enter 6 digit code that never arrives","id":"message:51561","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:51561","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:51561"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:51561"},"body@stripHtml({\"truncateLength\":200})":" I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code? \n\n \n\n 1...","body@stringLength":"464","rawBody":"

I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code?

\n\n
\n\n

1Password Version: 8.9.7
\nExtension Version: Not Provided
\nOS Version: IPadOS 61.2
\nBrowser:_ Chrome
\nReferrer: forum-search:2FA code not received

\n","kudosSumWeight":0,"postTime":"2023-01-03T13:31:21.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:51561_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":193},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code?

\n\n
\n\n

1Password Version: 8.9.7
\nExtension Version: Not Provided
\nOS Version: IPadOS 61.2
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=2FA%20code%20not%20received

"},"Conversation:conversation:51561":{"__typename":"Conversation","id":"conversation:51561","solved":false,"topic":{"__ref":"ForumTopicMessage:message:51561"},"lastPostingActivityTime":"2023-01-05T12:47:40.000-08:00","lastPostTime":"2023-01-05T12:47:40.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:51561":{"__typename":"ModerationData","id":"moderation_data:51561","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:51561_1":{"__typename":"Revision","id":"revision:51561_1","lastEditTime":"2023-01-03T13:31:21.000-08:00"},"ForumReplyMessage:message:51564":{"__typename":"ForumReplyMessage","id":"message:51564","conversation":{"__ref":"Conversation:conversation:51561"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:51561/message:51564","revisionNum":1,"uid":51564,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1PW message on iPad to enter 6 digit code that never arrives","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:51564"},"parent":{"__ref":"ForumTopicMessage:message:51561"},"body":"

Thanks Ben. It looks like the issue is I have 2FA on my account and use the Authenticator app on the iPhone. I also have Authenticator installed on the iPad but I believe 1PW won’t generate a 2nd QR code for one account. In any case, I wasn’t able to generate a QR code without deleting 2FA and reinstalling on my iPhone, which then generates a QR code. I’m just going to use my iPhone
\n to generate the code for my iPad. Thanks again.

","body@stringLength":"448","rawBody":"

Thanks Ben. It looks like the issue is I have 2FA on my account and use the Authenticator app on the iPhone. I also have Authenticator installed on the iPad but I believe 1PW won’t generate a 2nd QR code for one account. In any case, I wasn’t able to generate a QR code without deleting 2FA and reinstalling on my iPhone, which then generates a QR code. I’m just going to use my iPhone
\n to generate the code for my iPad. Thanks again.

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