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Former Member's avatar
Former Member
3 years ago

1PW message on iPad to enter 6 digit code that never arrives

I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code? 1...
ios
Mycenius's avatar
Mycenius
Super Contributor
3 years ago

@iainsmith - if you are using Google Authenticator and you set the code up on 1 device you then need to manually export it from that authenticator and manually import it to the one on your other device. As you have done however you can happily use the code off the other device - the authenticators are not device specific. Unfortunately Google Authenticator is the worst authenticator available so you are best to change to another like Authy or even the Microsoft one. If you use Google Authenticator export function be careful to not inadvertently delete your codes afterwards (its the default option for some bizarre reason).

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message on iPad to enter 6 digit code that never arrives","id":"message:51561","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:51561","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:51561"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:51561"},"body@stripHtml({\"truncateLength\":200})":" I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code? \n\n \n\n 1...","body@stringLength":"464","rawBody":"

I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code?

\n\n
\n\n

1Password Version: 8.9.7
\nExtension Version: Not Provided
\nOS Version: IPadOS 61.2
\nBrowser:_ Chrome
\nReferrer: forum-search:2FA code not received

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I’m getting a message from 1PW on my iPad that I have to enter a 6 digit code in order to be able to make and save changes. No code is being emailed or texted to me. Where do I get the code?

\n\n
\n\n

1Password Version: 8.9.7
\nExtension Version: Not Provided
\nOS Version: IPadOS 61.2
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=2FA%20code%20not%20received

"},"Conversation:conversation:51561":{"__typename":"Conversation","id":"conversation:51561","solved":false,"topic":{"__ref":"ForumTopicMessage:message:51561"},"lastPostingActivityTime":"2023-01-05T12:47:40.000-08:00","lastPostTime":"2023-01-05T12:47:40.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:51561":{"__typename":"ModerationData","id":"moderation_data:51561","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:51561_1":{"__typename":"Revision","id":"revision:51561_1","lastEditTime":"2023-01-03T13:31:21.000-08:00"},"ForumReplyMessage:message:51565":{"__typename":"ForumReplyMessage","id":"message:51565","conversation":{"__ref":"Conversation:conversation:51561"},"author":{"__ref":"User:user:15535"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:51561/message:51565","revisionNum":1,"uid":51565,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1PW message on iPad to enter 6 digit code that never arrives","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:51565"},"parent":{"__ref":"ForumTopicMessage:message:51561"},"body":"

@iainsmith - if you are using Google Authenticator and you set the code up on 1 device you then need to manually export it from that authenticator and manually import it to the one on your other device. As you have done however you can happily use the code off the other device - the authenticators are not device specific. Unfortunately Google Authenticator is the worst authenticator available so you are best to change to another like Authy or even the Microsoft one. If you use Google Authenticator export function be careful to not inadvertently delete your codes afterwards (its the default option for some bizarre reason).

","body@stringLength":"662","rawBody":"

@iainsmith - if you are using Google Authenticator and you set the code up on 1 device you then need to manually export it from that authenticator and manually import it to the one on your other device. As you have done however you can happily use the code off the other device - the authenticators are not device specific. Unfortunately Google Authenticator is the worst authenticator available so you are best to change to another like Authy or even the Microsoft one. If you use Google Authenticator export function be careful to not inadvertently delete your codes afterwards (its the default option for some bizarre reason).

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