Forum Discussion

snozdop's avatar
snozdop
Super Contributor
3 years ago

1PW mis-identifying sites that passkeys can be used on (Amazon)

I've got a few logins for Amazon.co.uk saved in 1Password, and it tells me that Passkeys are available for these items. However, passkeys are not available on Amazon.co.uk currently, only on Amazon.com (it seems).

Does 1PW not differentiate between Amazon.co.uk and Amazon.com? Should it? The website URL is saved as amazon.co.uk in the 1Password item.

1Password Version: 1Password for Mac 8.10.18 (81018013)
Extension Version: Not Provided
OS Version: macOS 13.6
Browser: Safari

macos

7 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @IR69

    I'm sorry for the frustration, hopefully passkeys will be rolled out by those websites for your account soon.

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago

    I have this same problem too with amazon.co.uk but also with paypal.com/uk, yahoo.com and nvidia.com. It's a little annoying when you are told passkeys are available when they are not.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    rctneil

    Thanks for the report. As Jac mentioned, Amazon is currently in the process of rolling out passkeys for their customers. Hopefully you'll see the option soon! 🙂

    -Dave

  • rctneil's avatar
    rctneil
    Super Contributor
    3 years ago

    I've just tried to see if i could add a passkey to my UK Amazon account and there's no option to do so as of now.

  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi snozdop

    Amazon is currently rolling out sign in with passkeys support across all Amazon marketplaces, and I know a few of my UK colleagues have managed to add a passkey to their Amazon.co.uk accounts. However, the issue you raised in your first post was actually something I raised to the development team earlier today to get a closer look at.

    ref: dev/core/core#24202

  • snozdop's avatar
    snozdop
    Super Contributor
    3 years ago

    Interesting... You could be right. I've logged in to a different UK Amazon account and a US-specific Amazon account and Passkeys aren't available in any of them (yet).

  • XIII's avatar
    XIII
    Super Contributor
    3 years ago

    Maybe Amazon UK is A/B testing, but I have been able to set up a passkey for my Amazon UK account.