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Forum Discussion
cvadmin
3 years agoNew Contributor
1pw no longer populating user or password in Safari and now Firefox
I noticed this problem first in Safari and today in Firefox. I open the browser, make sure that I have authenticated for 1pw, open the daily set of web sites, and 1pw does not bring up the uid nor p...
Former Member
3 years agoHey cvadmin, I'm sorry about what you're seeing with 1Password in the browser. The extension should update automatically. However, it does typically require you to restart your browser. If you haven't closed and reopened your browser for a while, then you may get a prompt to update the extension by doing so.
It is strange that you are unable to fill your logins in Safari or Firefox. Let's look at 1Password in Safari first. Do you see the 1Password extension icon in Safari's toolbar? If so, what happens when you click on it? What steps do you typically use to fill your logins? Do you use a keyboard shortcut to do that?