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cvadmin
3 years agoNew Contributor
1pw no longer populating user or password in Safari and now Firefox
I noticed this problem first in Safari and today in Firefox. I open the browser, make sure that I have authenticated for 1pw, open the daily set of web sites, and 1pw does not bring up the uid nor p...
cvadmin
3 years agoNew Contributor
Joy_1P, The good news is that both Safari and Firefox have resumed populating passwords for 1P sometime yesterday. On 1P extensions, both Safari and Firefox were showing up even when the uid/pwds were not populating. Even when manually calling up the extension, it would still not populate the fields. I generally quit browsers and restart them every day as much of the information being accessed is on financial sites. Unfortunately, I do not understand what might have changed between the extensions working and not working, so I cannot replicate the issue.
On the steps used, I generally open web pages from a private browsing session. These are opened via saved tabs in each browser. I then go to each tab and log in as required by each site. This process to be quick needs 1P to be responsive, so it was a glaring problem. If it occurs again, I'll see if I can replicate it. I do know that Macos was up to date, and I also checked the extension versions and they did not update from the 2.4.1 (safari) or the 2.5 (firefox).
Thank you,
John