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edbro's avatar
edbro
New Contributor
4 months ago
Solved

1PW Non-Responsive in Safari

Sometimes, but not always, when I click on the 1PW lock symbol in a site's password field, I get no response. I try to click multiple times but 1PW does not open. I have to open the app from the exte...
browser extension
macos
  • 1P_Dave's avatar
    1P_Dave
    4 months ago

    Hello edbro​! 👋

    I'm sorry that you're running into issues with autofill in Safari. Our development team is aware and are working with our friends at Apple on a fix. 

    For the time being, opening the website in a new tab or restarting Safari should get things working again when you do run into the issue. Let me know if that doesn't work.

    -Dave

    #36808

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello edbro​! 👋

I'm sorry that you're running into issues with autofill in Safari. Our development team is aware and are working with our friends at Apple on a fix. 

For the time being, opening the website in a new tab or restarting Safari should get things working again when you do run into the issue. Let me know if that doesn't work.

-Dave

#36808