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lasllcap's avatar
lasllcap
Occasional Contributor
4 years ago

1PW not loading ; 1PW library not loading

There are two accounts on the mac. On my side 1PW works fine, on the wife's side 1PW will not load ( partial diagnostics below). 24 hours ago everything was working fine on both sides. The only...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello lasllcap! 👋

I'm sorry that 1Password is crashing on your Mac. Our developers are aware of this issue and we're testing a fix in the latest Nightly version of 1Password to prevent this from happening in the future. In the meantime, please try the following steps:

  1. Open the Terminal app on your Mac: Open or quit Terminal on Mac - Apple Support
  2. Type in each of the following lines, pressing enter after each line:

~~~
cd /Applications/1Password.app/Contents/Frameworks/Electron\ Framework.framework
sudo chmod -h 755 ./Electron\ Framework ./Helpers ./Libraries ./Resources
cd Versions
sudo chmod -h 755 ./Current
~~~

Let me know how that goes. 🙂

-Dave

ref: dev/core/core#14740