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Forum Discussion
1PW Safari extension repeatedly unlocking/locking
Whenever I return to my computer and unlock the Safari extension, it repeatedly flashes - unlocking and locking - until it finally stays unlocked, then the drop down menu in the input field doesn't w...
1P_Dave
Moderator
ModeratorHello snozdop! 👋
I'm sorry that you're running into issues with 1Password for Safari and repeated UI flashing when unlocking 1Password. Our developers have been investigating this behaviour and there were some improvements included in version 8.12.4 of 1Password.
If you're still seeing the issue when using 8.12.4 (or later) then, the next time that you see the issue, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1pw-safari-extension-repeatedly-unlockinglocking/168041
- Your forum username: snozdop
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
