Forum Discussion

Former Member's avatar
Former Member
4 years ago

1pw8 not needing to be unlocked to input a user and pass?

I just updated to 1pass 8 on my pixel4a5g running android 12 on the july security patch and in using 1pass the autofill is not asking me to log into 1 pass like it did with 1pass 7. I set 1pass 8 to ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @RobMendez, thanks for following up with us.

Certainly odd behavior, I have a Pixel 4a and 6a with me and I'm not seeing the same. I'd like to ask you to unlock 1Password then send in a new diagnostics report once it locks prematurely. We can look over the logs and file a new report with any issues

  1. Open and unlock 1Password for Android.
  2. Tap the account or collection icon.
  3. Tap Settings > Help > “Send diagnostics”.
  4. Add your forum username (@RobMendez) and a link to this conversation (https://1password.community/discussion/132251/1pw8-not-needing-to-be-unlocked-to-input-a-user-and-pass#latest) so we can identify the report.

Thanks again for your help troubleshooting this!