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Lance_Lawton's avatar
Lance_Lawton
New Contributor
10 months ago

2FA authentication on iPad

I've been setting up a new (for me) iPad. In this case it's a mini 5. I start using the 1PW app (after migration from previous device). I repeatedly get the message that anything I edit won't be sync...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello Lance_Lawton! 👋

I'm sorry that you ran into issues when setting 1Password on a new iPad. If you're chosen to setup two-factor authentication for your 1Password account (which is optional) then it's important to always know where your one-time password is stored so that you don't get locked out of your account: Turn on two-factor authentication for your 1Password account

That being said, I can definitely see how a more descriptive message and steps on what to do if you don't remember what a "two-factor authentication code is" would be very helpful and I've shared your feedback with the team internally. Thank you for helping us make 1Password better for everyone. 🙂

-Dave

ref: PB-45583738