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kappabear's avatar
kappabear
Occasional Contributor
4 years ago

2FA QR scanning is not working

Since upgrading to v8.3.5 a few days ago, I'm trying to enable two factor authentication (one-time password) on a couple different sites. However, when I click the "Scan QR code from clipboard or scr...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

kappabear

BestBuy works here and has for some time. I do not recall if I scanned the code or used the manual method. Clarification, are you saying you can scan the code and then 1Password accepts it? Then you confirm the code to the site, and then later it fails? If so, those are perfect indicators of time drift. Can you clarify if 1Password is generating the code but perhaps not filling it for you? I know when I visit BestBuy, I'll need to click into the TOTP field.

I disabled 2FA for my account and set it up again with no trouble scanning the code. Can you let me know more about where you are running into trouble?

I also did not encounter any trouble on Patreon. Please let me know what you experience when trying to scan the code.