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Forum Discussion
Huuuze
4 years agoNew Contributor
2FA stuck in "endless" loop
I just upgraded to 1Password.com services and enabled 2FA. Unfortunately, a new headache has appeared.
When I unlock 1Password on my iPhone, I'm prompted to enter my 2FA code. I do so and then I'm...
1P_Tommy
Moderator
4 years agoWe've had reports that, in some cases, an issue arises during the authentication process (e.g. bad connection, accidentally dismissing the prompt, the OS killing 1Password (after switching away from it) where it can get it into a "loop" like what you seem to be describing.
Are you able to login if you open your code generator first and memorize or copy the code before attempting authenticating in 1Password? Please be sure not to switch away from 1Password at the authentication prompt. If you can authenticate this way, that's great.