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Former Member's avatar
Former Member
4 years ago

7 -> 8 has duplicated everything

I followed the prompts and migrated my dropbox vault to 1password version 8 and the 1password hosted vault... now I have 2 of everything-- logins, notes, passports, you name it. They're all identical. Is there an easier way to fix this than manually deleting thousands of entries?

1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.3.1

macos

1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    Please email us using support@1password.com. Be sure to use the email address tied to the account in question. One of my colleagues will be more than willing to help. Off-hand it sounds as if the import may have happened twice? On multiple devices perhaps? At any rate my colleagues can help you get sported. My apologies for any trouble.