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Forum Discussion
gregweir
2 months agoNew Contributor
A specific Vault's access management not available
Why is "Manage Access" for one of my created Vaults grayed out and unavailable?
- 2 months ago
Thanks for checking that gregweir.
Seeing "Everyone in your family has access to this vault" would indicate that this is the default shared vault. You can rename the default shared vault, but you can't manage access the way you can with user created shared vaults.
If you were planning to change access levels to the items in this vault, the best option might be to move those items into a new vault then update access as needed. Let us know if you have any questions, or if there's anything we can help with.
gregweir
2 months agoNew Contributor
Thanks, I checked. Same issue using the mobile app. This not the "Private" folder. Its another one that I think I created, or if it was a default folder of some kind, I was able to rename it. It appears in the left column with all my other Vault folders. It also has the little "people" icon to the right like all of the others. But when I mouse over the "people" icon, the popup says - "Everyone in your family has access to this vault", whereas all of the others say - "3 people have access to this vault"
- 1P_Timothy2 months ago
Community Manager
Thanks for checking that gregweir.
Seeing "Everyone in your family has access to this vault" would indicate that this is the default shared vault. You can rename the default shared vault, but you can't manage access the way you can with user created shared vaults.
If you were planning to change access levels to the items in this vault, the best option might be to move those items into a new vault then update access as needed. Let us know if you have any questions, or if there's anything we can help with.