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Forum Discussion
About to cancell sunscription
Every time my computer goes to sleep I have to log into 1Password. why is that?
I have sent email to support. This dam site keep saying provide more detail. You have no support
This is crazy.
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@Taslimi sorry about the "unable to save" error that you've encountered. It sounds like there might be an issue with the extension syncing to our server and saving your logins. Could you try the following to re-sync your account and see if it helps?
- Right click the 1Password icon in your browser toolbar and choose Settings.
- Under General, disable "Integrate with 1Password app".
- Under Accounts & Vaults, sign out of your account.
- Sign back into your account.
If you use the 1Password desktop app on your computer, please go back and re-enable "Integrate with 1Password app". If you do not use the 1Password desktop app, then please leave it off.
After that, please test things out by saving a new login. Let us know how it goes.
