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Former Member's avatar
Former Member
4 years ago

Access camera on MBP

Hi, I tried to setup a new account for my wife on my MBP, but I was not able to access an external Logitech camera to scan the credentials. The lid was closed, because the MPB is attached to a muc...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @BWman!

I'm sorry that you've run into an issue when using your Logitech webcam to scan your 1Password account credentials. This is a known issue that our developers are aware of. 1Password for Mac only uses the default camera so, when you try to scan your credentials, the app is trying to activate your Macbook's built-in camera but is being denied by macOS (since the lid is closed).

I've added your report and comments to the internal work item that we have open for the issue. Hopefully this can be improved with a future update. In the meantime, as a workaround, you can use your Macbook's built-in camera to scan your account credentials. :)

ref: dev/apple/issues#5588