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Forum Discussion
adding a cc for billing
I just separated from my company yesterday and I want to add a cc for billing to keep my family account but there is no option to do so on the family account as it says I am still getting a free memb...
How can I get this fixed?
Did you unlink your family account?
Can I do this by phone?
In short, no. The challenge for 1Password to provide phone support with the ability to make significant changes would be huge.
It's been 6 weeks and I still have my active family account. Billing section still says it's a free account with my business account so I guess I am ok for now. Currently saving my passwords in iCloud as well just in case I ever get cut off. Clearly whatever I did to unlink my account didn't work and I can't log in to my old business account anymore so I am forced to wait for an email from 1password.
