Forum Discussion

Former Member

3 years ago

Crash on ipad

Hi 1Password Team
The app is crashing constantly on both iPads. iPad Pro and Air running on IOS 16.2 with app version 8.9.7. Reinstalled on both without improvement. It’s even worse on the Air. No issues with iPhone!
Please help!
Jochen

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: 16.2
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=Crash%20on%20ipad

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8 update American Express no longer works","moderationData":{"__ref":"ModerationData:moderation_data:21628"},"body":"

AutoFill was enabled but the choice between Keychain and 1Password was not made. I have put a check mark next to 1pw. I think that should do it

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"145","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-08-16T09:35:46.000-07:00","lastPublishTime":"2022-08-16T09:35:46.000-07:00","metrics":{"__typename":"MessageMetrics","views":14},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":3,"name":"1Password Team","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}"},"rankStyle":"FILLED"},"User:user:7975":{"__typename":"User","id":"user:7975","uid":7975,"login":"Jack_P_1P","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-31T05:18:25.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/2BRAUNBH1YMT.jpg"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:7975"},"ModerationData:moderation_data:21627":{"__typename":"ModerationData","id":"moderation_data:21627","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:21627":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:7975"},"id":"message:21627","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:21626/message:21627","revisionNum":1,"uid":21627,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:21626"},"conversation":{"__ref":"Conversation:conversation:21626"},"subject":"Re: After 1PW 8 update American Express no longer works","moderationData":{"__ref":"ModerationData:moderation_data:21627"},"body":"

Hi @Coach:

\n\n

Has 1Password 8 been enabled as the AutoFill app in iOS Settings > Passwords > AutoFill Passwords? Let me know, and I can take a closer look.

\n\n

Jack

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