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Forum Discussion
After upgrade all accounts don't get unlocked with primary account password
I have 2 accounts connected to my app - my personal and my company account.
I use the settings for auto-locking the app.
While I was using v7 of 1P, when unlocking the app with my primary account password, all accounts would get unlocked and "All Accounts" was selected in the left-hand menu, as I had chosen.
Now, after I upgraded to v8, once the app auto-locks, and then I unlock with my primary acc password, my company account remains locked.
This is a major UX inconvenience, since I have to always unlock 2 different accounts separately. I use them interchangeably throughout the day.
Is there a setting that would make for both accounts getting unlocked with my primary password? Cuz I could not find anything related to this in Settings.
1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: MacOS 12.5
Browser:_ Not Provided
4 Replies
DO NOT ever use the same password for multiple accounts. The fact that this is recommended here speaks against 1PW as a password manager. You guys are losing credibility every time you repeat that reckless recommendation. Why is this not fixed after months of users complaining about it? what has been done in the meantime (and cute shiny user interface changes dont count).
Hey andrew_l_1P .
I spoke with support directly. I downgraded back to v7 and am waiting for the feature to be rolled out to be able to unlock both accounts with a single password input.
andrew_l_1P1Password Team
Welcome to the 1Password Support Community @gvko!
I can absolutely understand not wanting to unlock each account individually every time your 1Password app locks. I recommend using the same account password for both of your 1Password accounts: How to use multiple accounts
Let me know how this works for you or if you have any questions. 🙂
