Forum Discussion

2 Replies

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello again @jamescarne - just closing the loop here as I can see you're all set with our help through email.

    Let us know if you need anything else. We'll be here to help.

    ref: JSS-83975-759

  • Former Member's avatar
    Former Member
    3 years ago

    Hi - I have the same issue on WIndows (both in the app and in the browser extension in Firefox), I'm in contact with the helpdesk

  • AdelRefaat's avatar
    AdelRefaat
    New Contributor
    3 months ago

    Is there any way to monitor the progress of this issue? It’s quite frustrating and significantly disrupts the workflow.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      3 months ago

      AdelRefaat​ and fongd​ 

      I'm sorry for disruption to your workflow. This is an issue that appeared in Safari 18.4 and our development team is working with our friends at Apple to resolve the issue but I don't have any updates to share at the moment. 

      I've made a note to update to this thread as soon as there's news. For the moment, open the website in a new tab to get things working again. Or restart Safari if that doesn't work. 

      -Dave

      • fongd's avatar
        fongd
        New Contributor
        3 months ago

        Thanks for keeping us posted 1P_Dave​, this is a major issue for me so hopefully whatever is causing it gets fixed with the next macOS update if indeed there is a fix there to be made by Apple.

    • MindTooth's avatar
      MindTooth
      New Contributor
      3 months ago

      This.

      Been now quite some time and having the bugged extension is starting to become more than a nuisance.

      • JerrySG's avatar
        JerrySG
        New Contributor
        3 months ago

        Completely agree. After all this time there is no definitive answer as to whether or not this problem will be fixed in the upcoming 15.5 Sequoia update.  How can agilebits not know this bit of information? Very disappointed in how the users are being treated. If 15.5 doesn't fix this issue, then I'll absolutely find another password manager.

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After upgrade to 1Password for Windows 8.10.8 sync is no longer working","moderationData":{"__ref":"ModerationData:moderation_data:127086"},"body":"

Hello again @jamescarne - just closing the loop here as I can see you're all set with our help through email.

\n\n

Let us know if you need anything else. We'll be here to help.

\n\n

ref: JSS-83975-759

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Hi - I have the same issue on WIndows (both in the app and in the browser extension in Firefox), I'm in contact with the helpdesk

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