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An unexpected error occurred. Is 1Password down?

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An unexpected error occurred. Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:90891"},"body":"

Hey everyone,

\n\n

I'm sorry for the disruption. We experienced two short periods of outage on both the 16th and 17th which have now been resolved. You can find out more information here: https://1password.statuspage.io/history.

\n\n

Apologies again, please let us know if there is anything else we can help with!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-19T07:59:08.000-08:00","lastPublishTime":"2023-01-19T07:59:08.000-08:00","metrics":{"__typename":"MessageMetrics","views":20},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:90890":{"__typename":"ModerationData","id":"moderation_data:90890","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:90890":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:90890","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90885/message:90890","revisionNum":1,"uid":90890,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:90885"},"conversation":{"__ref":"Conversation:conversation:90885"},"subject":"Re: An unexpected error occurred. Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:90890"},"body":"

Same today

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"12","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-17T00:34:00.000-08:00","lastPublishTime":"2023-01-17T00:34:00.000-08:00","metrics":{"__typename":"MessageMetrics","views":18},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:15":{"__typename":"Rank","id":"rank:15","position":13,"name":"New Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:15988":{"__typename":"User","id":"user:15988","uid":15988,"login":"zdenek22","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-08-11T00:13:20.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:15"},"entityType":"USER","eventPath":"community:cuxzj43862/user:15988"},"ModerationData:moderation_data:90889":{"__typename":"ModerationData","id":"moderation_data:90889","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:90889":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:15988"},"id":"message:90889","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90885/message:90889","revisionNum":1,"uid":90889,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:90885"},"conversation":{"__ref":"Conversation:conversation:90885"},"subject":"Re: An unexpected error occurred. Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:90889"},"body":"

Hi, now this site https://my.1password.com/ responses 502 Bad Gateway. The EU version works.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"94","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-17T00:07:43.000-08:00","lastPublishTime":"2023-01-17T00:07:43.000-08:00","metrics":{"__typename":"MessageMetrics","views":15},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:90888":{"__typename":"ModerationData","id":"moderation_data:90888","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:90888":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:90888","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90885/message:90888","revisionNum":1,"uid":90888,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:90885"},"conversation":{"__ref":"Conversation:conversation:90885"},"subject":"Re: An unexpected error occurred. Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:90888"},"body":"

Same again today

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"18","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-16T23:54:15.000-08:00","lastPublishTime":"2023-01-16T23:54:15.000-08:00","metrics":{"__typename":"MessageMetrics","views":14},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:90887":{"__typename":"ModerationData","id":"moderation_data:90887","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:90887":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:90887","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90885/message:90887","revisionNum":1,"uid":90887,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:90885"},"conversation":{"__ref":"Conversation:conversation:90885"},"subject":"Re: An unexpected error occurred. Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:90887"},"body":"

I had the same problem. 500 error even when sending the email to \"Having trouble signing in?\" page. Seems like it normalized a few minutes ago. Try again now.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"160","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-15T23:48:33.000-08:00","lastPublishTime":"2023-01-15T23:48:33.000-08:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:90886":{"__typename":"ModerationData","id":"moderation_data:90886","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:90886":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:90886","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:90885/message:90886","revisionNum":1,"uid":90886,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:90885"},"conversation":{"__ref":"Conversation:conversation:90885"},"subject":"Re: An unexpected error occurred. Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:90886"},"body":"

When I try to edit any items, it asks for sign in but getting the same error message as above.
\nChrome inspector shows Error 500 when calling the 1Password servers.

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