Forum Discussion

sameerchavan's avatar
sameerchavan
Frequent Contributor
2 years ago

Android app freeze when searching

I am your paid user and i am on Samsung Galaxy S23 and Motorola. Both run latest Android 14. I have noticed your app is crashing and hanging on both devices when trying to search. Many users have ...
android
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

The thread was closed as the user submitted a diagnostic report in order to prevent duplication of effort. I would recommend contacting the the appropriate team via email so they can gather logs. It's not required but should you be experiencing something different you may be delaying a potential resolution for your troubles.