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apreski's avatar
apreski
New Contributor
3 years ago

Android autofill fails

Good day. I am using a Samsung Galaxy S10e hardware version REV1.0 with all updates. 1Password fails to auto populate new sign in with identity info using Duck Duck Go when VPN Surfshark is on or ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hello apreski, thanks for letting us know about this issue on your device.

You mentioned DuckDuckGo, do you have any other browsers installed on your device such as Brave, Chrome or Firefox? If so, can you fill as expected there? Can you fill in non-browser apps on your device? I'd also like to ask which on-screen keyboard you use. Thanks again!