Forum Discussion

nimvio's avatar
nimvio
Super Contributor
3 years ago

Any Ideas For Fixing A Keyboard Shortcut Issue?

I can't get the keyboard shortcut for "Lock 1Password" to work on my Mac. I've tried almost everything, including re-installing, waiting for an update, changing the keyboard shortcut settings for the...
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1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
3 years ago

Hi nimvio, thank you for this question, and my apologies about the delay in reply.

You mentioned:

All the other custom keyboard commands work as expected, but the "Lock 1Password" only works if the app is open and in focus.

and that

To the best of my knowledge, the problem started a while back. I was adjusting the keyboard shortcut settings of the 1Password browser extension(s) so they could match the main app's.

Just to make sure I have the right data points, could you let me know what shortcut (key combination) you're currently using for the lock action?

Also, knowing what region your keyboard layout uses may be helpful.

We've been tracking down some issues regarding shortcuts, so I'll be happy to dig in on this and see what we can figure out. Thank you!

ref: dev/core/core#9365