Forum Discussion

Former Member

4 years ago

App doesn't stay signed in

I recently installed the app, but I am logged out every time I open the app and have to enter my password again. I'm not sure if I need to do anything different.

ios

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I recently installed the app, but I am logged out every time I open the app and have to enter my password again. I'm not sure if I need to do anything different.

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App doesn't stay signed in","moderationData":{"__ref":"ModerationData:moderation_data:19053"},"body":"

Hi @sjtspradeep and @Toast442:

\n\n

Thanks for letting us know you're experiencing this issue that we're actively tracking. What we've seen fixes this issue is open 1Password for iOS, authenticate again when it asks you to, and then immediately force close the app after authenticating. This should keep it from happening again.

\n\n

Cheers!

\n\n

ref: apple-5265

I've seen this too - trying to debug another problem (the new safari extension just doesn't work for me) I've deleted and reinstalled, and for the first few launches of 1Passsword after adding the account back in, I get this same screen. For me, it eventually quits asking after maybe two or three time going through this.

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