Forum Discussion

fultonm's avatar
fultonm
Occasional Contributor
2 years ago

App freeze after successfully inputting PIN

This happens about half the time when unlocking 1Password. Need to force close the app and try again. Only happens when I put in my device PIN correctly. 1Password Version: 8.10.32 E...
android
kreek's avatar
kreek
New Contributor
2 years ago

Added comments:

It doesn't just happen in the browser.
It also happens after fingerprint recognition when opening the 1Password app on its own.
Once it happens, I close it and reopen it to authenticate and it works fine.

However, if I try again after some time has passed, the app will not authenticate and move on to the next step.