Forum Discussion

fultonm's avatar
fultonm
Occasional Contributor
2 years ago

App freeze after successfully inputting PIN

This happens about half the time when unlocking 1Password. Need to force close the app and try again. Only happens when I put in my device PIN correctly. 1Password Version: 8.10.32 E...
android
gshepherd's avatar
gshepherd
New Contributor
2 years ago

I, too, am experiencing this issue on a Pixel 8. It affects both filling in passwords in apps as well as just trying to unlock 1Password app directly. I have it set up to use my biometrics (fingerprint or face). It'll unlock, but then stay on a gray screen with the 1Password logo across the top.

I'll submit a diagnostic per instructions above the next time it happens (probably later today).

1Password v8.10.32
Pixel 8 / Android 14

Thanks,
Geoff