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Forum Discussion
flappyflog11
2 months agoNew Contributor
App freezes after fingerprint on S26 Ultra (One UI 8.5)
System Information: Device: Samsung Galaxy S26 Ultra OS: One UI 8.5 (Android 16) security patch 2026-02-05 1Password Version: 8.12.6 & 8.12.8 Description: The 1Password app freezes/hangs immed...
flappyflog11
2 months agoNew Contributor
Hi 1P_Gem ,
Thank you for the guidance. I have sent the diagnostics report to the support team as requested.
The Support ID for my request is: [530047]
Looking forward to hearing back from the team soon. Thanks!
1P_Gem
Moderator
2 months agoHi flappyflog11, thanks for letting me know! I can confirm that we've received your email, and one of my colleagues will send you a reply via email as soon as possible.