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owenw4rd's avatar
owenw4rd
New Contributor
6 months ago

App integration with the browser extension isn't working for macOS 10.15 and macOS 11 [Known Issue]

When the 1P desktop app is unlocked, the 1P Firefox extension used to unlock automatically. That has stopped working. I restarted Firefox and it fails to unlock every time even though the 1P desktop app is unlocked. I have already tried rebooting the macbook, etc. but nothing fixes it. I have the 1P desktop app set to never auto-lock. The 1P extension is set to integrate with the desktop app and not auto-lock.
The latest versions of macOS (for this macbook), Firefox, 1P FF extension, and 1P desktop app are installed.
This feature seems to get fixed and broken depending on the release. Please fix it ASAP.
Please regression-test your releases on all platforms, not just the more popular ones.

MacBook Pro (Retina, 13-inch, Mid 2014)

macOS: 11.7.10 (20G1427)

1Password app: 1Password for Mac 8.10.44 81044034, on PRODUCTION channel

Firefox: 30.0 (64-bit)
1P extension: 8.10.44.34


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided