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Forum Discussion
BillC
2 years agoNew Contributor
Apple Watch to Unlock 1P very erratic/unreliable
Joining the club. Sometimes watch unlock will "stick" for a day or two; when it doesn't work sometimes turning the password unlock in MacOS off, then back on will cause it to work.
Going throug...
1P_Tommy
Moderator
2 years agoYou're most welcome.
It's a hard choice to ask folks to submit a diagnostic report because it requires them to complete all the needed tasks. I opted not to in your case and a few this morning as it seems you are encountering the same trouble. The issue seems to be affecting many folks, seemingly indicating that one problem cropped up.
The reverse is you want to ensure you get a wide enough polling of folks to ensure it is not a different issue for different folks and cause someone an undue wait for a resolution to their problem. It's typically much easier to fix things while you are under the hood to begin with, as they say.
Thanks for your understanding and patience as the team works to resolve the issue. Should we need a diagnostic report, we'll request one from you.
I have added your report to our internal tracker.